Help Center

FAQ's

Shipping Method

How much does shipping cost?

How do you ship your merchandise?

Why didn’t my shipment arrive in one package?

Do you ship globally?

How do you ship?

Do you ship to military locations?

Shipping Time

How long will my order take to be delivered?

How do I track my order?

How long does a delivery take?

Why can’t I track my order on your website?

Why is my shipment status unchanged?

Why do I have to pay an extra fee to my shipping company?

Why does shipping take so long?

Customer Payment

How do I place an order?

How do I pay for my order?

Which currency are you using on the website?

Customer Order

WHY WAS I CHARGED $X. XX AND $XX.XX APPEARS IN PAYPAL OR ON MY INVOICE?

I've placed an order with multiple items recently, can I combine them into one package?

I ordered two products, but only received one, what’s going on?

I've put a wrong shipping address and/or picked a wrong size/variant! Can I change it?

Referencing Product Sizing Charts?

SECURITY AND PERSONAL INFORMATION

Return Policy

Where can I read the Return Policy